Contact Us

1. Contact Information

We are available through the following methods:

• Address: 1309 Elson Ct, Takoma Park, MD 20912, US
• Phone: +1 (212) 518-1433
• Email: customer@dravimorax.com
• Business Hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)

2. Customer Service

If you need help with any orders, returns, exchanges, or have general inquiries, you can reach our customer service team via email or phone. We strive to offer the best customer support and aim to resolve your issues as quickly as possible.

3. Technical Support

If you're experiencing any technical issues while using our website, please contact our technical support team. Provide details about the issue, and we will work to resolve it efficiently.

4. Order Queries and Support

If you need to track your order, update your order information, or make any changes, please contact our customer service team. Make sure to provide your order number, contact details, and a description of the issue so that we can assist you promptly.

5. Suggestions and Feedback

We welcome all suggestions and feedback about our products, services, or website. Your input helps us to continuously improve. Please feel free to share your thoughts via email, and we will consider your suggestions for future improvements.

6. After-Sales Support

If you need to process a return, exchange, or refund, please contact us. We will guide you through the process and ensure that your issue is resolved in accordance with our policies. You can refer to our Return & Exchange Policy for more details on how to initiate these services.

We appreciate your interest and support. We look forward to providing excellent service and a great shopping experience for you.